AMX U.S. Advanced Exchange and Extended Warranties
AMX Customer Service offers our U.S. domestic channel partners two Warranty extension programs to our Advanced Exchange and Standard 3-Year and 1-Year Product Warranties. These optional programs extend the Warranty privileges as offered and defined in AMX's Domestic Channel Partner Limited Warranty, Disclaimer and License Policy.
Option 1: 1-Year Extended Advanced Exchange (FG-AE-0001)
The Extended Advanced Exchange program effectively extends the 'no fee' terms of AMX's Advanced Replacement Policy to a full year from product ship date. This program is offered to our U.S. domestic channel partners at a cost of 5% of product MSRP at time of purchase.
Option 2: 5-Year and 2-Year Extended Warranties (FG-EW-0205)
The 5-Year and 2-Year Extended Warranty program will extend the Warranty privileges offered and defined in AMX's Domestic Channel Partner Limited Warranty, Disclaimer and License Policy terms and conditions for up to 5 years from ship date on specific products that carry a standard 3-year product warranty or up to 2 years from ship date for specific products or components that carry a 1-year product warranty. This program is offered to our U.S. domestic channel partners at a cost of 7% of product MSRP on all qualified AMX products at the time of purchase.
These programs require a quote from AMX to certify cost and product authorization and registration. To qualify for either option, the Extended Advanced Exchange FG or Extended Warranty FG must be associated to a specific product serial number. Additionally, all products utilizing either of these FG numbers require an authorized AMX RMA through AMX Technical Support.
For any questions, please contact your AMX Representative or AMX Customer Service.