AMX Audio Video Control Systems

Valued Independent Partners

Valued Independent Partners (VIP) represent an elite level of AV control system programming and user interface design expertise. VIPs maintain yearly Harman certification, hold certification by at least one AV trade organization, and meet stringent business practice criteria to be hand-selected for the VIP program. What does this mean to you? Reliable, reputable, and thoroughly knowledgeable service for any project.

Why hire a member of VIP?
There are "independent programmers" in the AV industry, and then there are Harman Valued Independent Partners (VIPs). Official members of the Harman Valued Independent Partner program are considered an extension of our Harman Professional support and services team, and are the only independent service providers officially endorsed by Harman. This collective of full-time services professionals have access to Harman Professional technical support and repairs, as well as regular interaction with members of product management, hardware engineering, and software engineering. Members of the VIP community are up-to-date in their manufacturer certification and are experienced professionals in the Professional Audio Video space.

Find the right VIP for your needs.
Hiring a service provider who has a deep understanding of your project's vertical market is the first step towards finding a partner in your project. Would you ask your eye doctor to perform your heart surgery? Both practitioners are doctors, but only one has studied and trained in the specific procedure you need performed. Just like medicine, the field of Professional AV is full of specialties. Familiarity with your specific area of need is critical to the success of any custom installation project. Within our industry, each vertical market has their own specialized vocabulary, rules and regulations, and customer expectations. Hiring a provider who excels in your specific area of project need will generally expedite the timeline and result in a superior end product for the end customer because of their ability to better anticipate the needs of the project due to their vast experience in this specific vertical market. Once you have identified providers who excel in your area of need, we would highly encourage you to interview multiple firms to find a fit with your preferred style of communication, technical requirements, project timeline, and support needs.