Sneak Peek
"Because IT is absorbing AV, technology managers face the challenge of managing this rapidly growing enterprise of video and audio capable rooms that outpaces the growth in supporting staff. As this technology becomes commonplace, users are demanding a new level of reliability, performance and the ability to easily schedule and operate these systems. Support personnel require advanced, remote troubleshooting and monitoring capabilities to ensure proper operation of these business-critical rooms. Additionally, operations management requires on-demand reporting to maintain service level agreements (SLA), manage total cost of ownership (TCO) and provide positive return on investment (ROI)."
|