Last Updated: Sep 28, 2018
HDMI-UTPRO-0808
HDMI-UTPRO-0808-ENC
Prerequisites:
** THIS FIRMWARE UPGRADE IS A TWO PART PROCESS **
Files Required:
- SW1403_KITA_v0_38_0.KIT - first KIT file
- SW1403_KITB_v0_38_0.KIT - second KIT file
Update instructions - these assume that the hub has a release 0.14 or later applied and has the following versions
- i. Hub application version 0.11 or later
- ii. Hub controller version 0.14 or later
- iii. RX unit version 0.8 or later
1. Assure all RX units needing an upgrade are powered on
2. Send SW1403_KITA_v0_38_0.KIT to hub
- Assure that the Reboot Device checkbox is selected
- This update can take 10 minutes for hub app and FPGA upgrade, then up to 5 minutes per RX unit
- DO NOT CYCLE POWER ON THE UTPRO DURING UPGRADE - if FPGA firmware is upgrading and the hub loses power, the upgrade will fail and the unit will have to be sent to factory for repair
3. Allow the hub to reboot and come online
4. Send SW1403_KITB_v0_38_0.KIT to hub
- Assure that the Reboot Device checkbox is selected
- This update can take 15 minutes for the hub, and up to 5 minutes per RX unit
- DO NOT CYCLE POWER OR INTERRUPT TRANSFER ON THE UTPRO DURING UPGRADE - if HDBaseT firmware for the hub is upgrading and the hub loses power, the upgrade will fail and the unit will have to be sent to factory for repair
** YOU MUST CYCLE POWER AFTER UPGRADING KIT B **
Once the KITs have transferred and the system rebooted, the Netlinx device tree should show a Hub version of 0.38 (Hub application 0.38, Hub FPGA image 1.5, Hub controller 0.38), and an Rx version of 0.38
** IMPORTANT RX FIRMWARE NOTE **
If any RX unit shows a version of v0.1, repeat steps 2-4. The process should be much quicker as only the processor and VS100RX firmware for that unit will need to be upgraded. This is a known bug and will be fixed for a future revision.
If needing to downgrade from this release (0.38) to the previous release (0.14), it is safe to do so using the original .KIT file SW_1403_PART_B_v0_14.KIT.
3. Known Issues
- Overall switch times will be slower due to delay introduced to fix the switcher lockup. Each command will now take 0.25 seconds to complete
- Upgrading a RX unit to v0.38 can fail and show a version v0.1; workaround available as shown in section 1.
- RX units may toggle between an online and offline state
- After extended use of the switcher, a video output may show black flashes and false images
- Hub serial ports currently only support the 'N' parity option
- CHARD and CHARDM commands do not change inter character delay
- RX debug menu shows a remote type of AVP rather than RC05 if selected
2. Firmware Revision History
Release 0.38
- IR and serial message passing is now stable.
- Internal ICSP debug messages that were causing instability with the UTPro have been turned off.
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